Processing times do not include shipping time.
Shirts: 14 - 16 business days
Tumblers: 20 - 22 business days
Glitter Ornaments: 3 - 5 business days
Any wood products: 20 - 22 business days
Please note during holidays, orders may take longer.
Questions (replied within 24 hours):
Due to the nature of custom printed apparel, we can not accept returns or exchanges of any items unless the merchandise is misprinted, materially flawed, or defective. In addition, please note that sizing can vary between manufacturers and styles. If you have any questions about how a garment may fit, or to purchase a sample product, please email us at email@example.com.
We cannot be responsible for the purchase of incorrect sizes and will not be able to accept returns for this reason once the garments are custom printed.
Local Pick Up Orders: After a week of item being marked as ready, items will be marked as picked up no matter what. At that time, Hazel Eye Creations is not responsible for missing items. If your items are misprinted, materially flawed, or defective in any way, please contact us at firstname.lastname@example.org within 7 days from marked as ready.
Shipped Orders: If your items are misprinted, materially flawed, or defective in any way, please contact us at email@example.com within 3 days from arrival.